Ok the drive thru with a car full of kids is awesome. But the help there is horrible. I called the 800 number first and after an hour of speaking with a bank rep they said we had to go in person to a branch to get our issue resolved. We did and they said to call the 800 number. \r
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Too much finger pointing and lack of customer service. Out of 4 people and 2 managers they still never resolved the issue we needed to get fixed.\r
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Poor customer service
PROS: Drive Thru
CONS: Poor customer service
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