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Decent food, HORRIBLE service - Review by citysearch c | Veselka

Veselka

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Decent food, HORRIBLE service 7/8/2006

I'll admit it: \r The food is pretty good...in fact, when I moved to the neighborhood, I found myself ordering from Veselka several times per week...ordered the same thing every time: chicken salad, chicken noodle soup, a soda. Three times the order was incorrect when I got to my home...today was the last straw: called and ordered the same thing as always, had them put it on my credit card they had on file, got my delivery and discovered they sent me potato salad instead of chicken salad. I called to ask for the chicken salad, and the order-taker argued with me, saying I ordered potato salad for dinner, not chicken salad. He finally said he'd send it over, then called me back 20 minutes later saying that they couldn't send it because they were ""too busy"". He also said AGAIN that I ordered potato salad. He was so nasty and rude and unhelpful that I decided on the spot that I'd never go there OR order from there again. \r \r Veselka: the customer is always right. \r Keep that in mind so you stop losing customers due to rude service and stupid mistakes. \r Pros: food's okay Cons: terrible service more
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