JavaScript is not enabled.
Terrible customer service if you are NON-WHITE.. - Review by citysearch c | Riverdale Tire Ctr

Riverdale Tire Ctr

Claim

Terrible customer service if you are NON-WHITE.. 7/24/2006

I came to get my car that had been dropped off by another mechanic shop to do an alignment they could not perform.I was told to go to Rivredale Tire and find out what they had to say about the problems they encountered.I asked one of the owners to tell me of the problems ,he told me i needed a tire.I asked how much for 4.he told me.I then asked what do i need to do to pick up my car since it was ready.He tells me i can't take my car yet.Only the mechanic at the other shop.I said ok thats fine i understand.I left in my other car that i drove ,to wait on the mechanic at the other shop to come pic up my car as he told me it was ready 3hrs prior.I finally got in touch with the mechanicc at the other shop and he immediately admonishes me for as he says and infers ""TRYING TO TAKE MY CAR""WITHOUT PAYING HIM"".I was stunned that he made that accusation.I never infered or asked to take the car without paying.However the owner took it upon himself accuse me falsely and create a tense situation that did not have to happen.I calmly went back to Riverdale tire to voice my objections in a very professional nonaccusatory tone of voice but stern.The owner/manger basic attitude was aloof,uncaring,and dismissive.I had intended to by tires from them prior.I went to tire plus down the street.They were cheaper and nice.After this incident I feel because of my ethinicty and young age, iwas made to look like a criminal.No ones character should be questioned based on appearence.I must admit my alighnment was fixed properly.However I'd spend a alot more to be treated like a decent human being.This is a factual account of the event that happened in an unbiased point of view as possible. more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021