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service was horrible, the food was amazing, the owner fixed it all - Review by citysearch c | Gumbo's

Gumbo's

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service was horrible, the food was amazing, the owner fixed it all 7/16/2006

I went here for my Mom's birthday not expecting very much. They have an amazing patio with a great band, their drinks aren't too bad either. We went inside and I was concerned with how kid friendly everything would be, I was right to be concerned they do not have a kids menu. The night only got worse, our waitress was horrible I have honestly never received worse service. Since it was my Mom's celebration nobody wanted to make a fuss we just left after eating and skipped the very tempting desserts. The food is incredible even if you dont like Cajun you will find something you love here. Their steak beats a TLC or ALC steak any day it almost melts in your mouth. I wrote an email to the address as listed on their site regarding the service and received a response the next day from the owner. He was deeply appolagetic regarding the service and compensated the gratuity charges. I cannot wait to go back! Pros: the food is incredible, i dont even like live music but the band was great too! Cons: no kids menu, not kid friendly more
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