In a city where it's so hard to find good customer service and people who actually care, this business stands out. Everyone is so friendly and courteous and everyone who works there is a true animal lover. I have been taking my dog there for a year and a half and have never had anything other than a positive experience. I just recently obtained a new rescue dog, and had her spayed by the adoption center. That night when she seemed to be in more discomfort than usual for this type of operation, I called Heart of Chelsea - and though I had not gotten the new dog spayed there the doctors were so helpful with recommending what to do. Now we are in the process of treating her for complications and would not dream of going anywhere else. Not only are all of the doctors excellent doctors, the customer service is amazing and the staff will take time to explain the situation and treatment with genuine concern.
Pros: Great staff, good ambience, caring
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