Server was great, but... The portion of lasagna was rather small, and the cooks forgot to nuke my toddler's mac-n-cheese (cold, hard shells were topped with cold, pudding-y orange sauce). She apologized and took it back to be "remade" - by my estimate, it should have only taken a few minutes. Instead, we had to keep the baby happy with our entrees - mmmm, babies love shrimp in garlicky cream sauces (not her, anyhow)!!! The M.O.D. carried out the over-nuked shells and cheese and offered his apologies, but it really put me off the chain for a while. They could have easily offered some sort of comp - dessert or a comp for our next visit - but did not try. A shame, since Olive Garden in Westside El Paso is one of our faves.
Pros: Italian sodas
Cons: Kitchen slackers, management that doesn't try hard enough
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