I went into the Northgate store today 6/28/06 and purchased two yards of fabric trim for my wedding gown. I got it out of the store and discovered the trim which looked white under store lighting had an ivory cast not to mention that where the associate cut it loosened the bead work. I came in three hours later for a refund and the cashier rudely refused to issue a refund or store credit pointing to the part where it states ALL COSTUME ITEMS including accessories, masks, leotards, tights, wigs, makeup and tiaras) claiming this is allegedly a "costume item". I do not see fabric, notions or trim in that list.
Pros: They are the only chain costume store in Seattle area
Cons: They are the only chain costume store in Seattle area
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