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Unusually bad service and food for an Olive Garden - Review by citysearch c | Olive Garden Italian Restaurant

Olive Garden Italian Restaurant

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Unusually bad service and food for an Olive Garden 7/22/2006

Had been to this location before and had moderate success but not so lucky this night. Waited 35 minutes for a table for 2 and another 10 at the table for a server to even take a drink order. Drinks and appetizer were late on arrival and the bruschetta was well past it's prime. The tomatoes looked old and it had been drenched to the point of looking like something in a sewer drain or kitchen sink. Mango Strawberry margarita was good as usual though. Informed by server it would be at least 25 min. for girlfriends order of stuffed marsala. An hour after sitting and still no food in sight and no further explanation. Server brings more bread and we overhear our server talking with another while holding what looks like my order. Turns out the kitchen didn't make hers after all. They run away with no words to us. Finally get our orders and have them box them for us to go home. To her credit she took the brushetta off after seeing how little we had and how pathetic it looked. At home, I find my order of the Braised Beef & Tortelloni over salted. At the Regency location i found the tortelloni to be very well seasoned with very soft beef and a great taste overall. My girlfriend thought the stuffed marsala was good but didn't end up eating any till the next day since she had to work very early. Pros: Good parking probably due to luck though. Cons: Bad service and food for such a long investment of time. more
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