Best buy is well known for their poor customer service, especially trying to return *anything*. The two managers that we dealt with returning a larger dollar item (defective) were the most rude, unproessional people i've ever come across. What a nightmare. I had to get ugly with them and finally got the return taken care of. \r
\r
Best buy is going downhill in all areas and many more people are starting to realize what a poorly run chain they are. Stay away if at all possible.
PROS: None
CONS: Even the store manager is completely unwilling to do his job
more