They are ok if you're just getting yearly shots. But I definitely wouldn't recommend them for anything else. We took our Sheltie in for cold-like symptoms....they immediately assumed kennel cough without exploring any other possiblities (like allergies, etc). I wasn't impressed with their lack of knowledge and quick decision to say "well, it must be kennel cough." I must add that our Sheltie hadn't coughed at all! It wasn't one of his symptoms.
PROS: ok for basic care
CONS: expensive, not very knowledgable
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