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Poor customer service, although good food - Review by citysearch c | Gemma

Gemma

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Poor customer service, although good food 6/27/2006

Not sure if I would say it's worth it. The chicken pesto sandwich I ordered was good. However the service was NOT good. Both my friend and I got the same sandwich. She got hers about 15 minutes before mine. What was supposed to be a hot panini, was a) not that hot and b) not a real panini. When my friend asked the young girl working to simply heat up her sandwich for a minute, we waited as it sat on the counter for the next 10 minutes. What was even better, was that when the girl went to talk to the cook, we could clearly see her and it looked as if she was bitching about us. When I asked the girl what was going on, she said it was being grilled. I guess the cook misunderstood and made a whole new sandwich. more
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