I had such a bad experience at this salon a few days ago. I had heard mixed things about this place but liked my friends cut so decided they should do my color. As my color was being set I overheard 2 of the stylists being totally catty talking about other employees. I let it go - I guess that happens but should not be in front of customers. But the worse part was that after my color was washed out, she brought me a cheap trashy looking blow dryer and asked me to blow out my own hair. Now I have been to many salons over the last 15 years and no place has ever asked me to do my own hair. When I asked her why she wasn't doing it she replies ""I don't blow dry hair"" without any apology. I asked if someone else could and she said no ( I would have payed extra). So they stick you in back to blow dry your hair. If I would have seen clients blowing out their hair in the front window I would have ran the other way. No one bothered to tell me about this detail. I asked if I could get at least a flat iron and she told me no, since the stylists buy their own and wouldn't let me use it. I am a little confused - don't they teach you how to blow out hair in hair school? I mean, that is the same as me removing someone's appendix and waking them up to suture themselves back up. I may not want to suture them but I would do it and make sure its done right.
Pros: aveda products
Cons: unprofessional, not full service, rude
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