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Horrible Service - Review by citysearch c | Fox Portrait Studios INC

Fox Portrait Studios INC

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Horrible Service 6/25/2006

A few years back my husband and I had a sitting at Fox Studio's on Northwestern Hwy. We were very pleased with the service, the location and professionalism of the staff. So this year with our new daughter we chose Fox Studio's in Waterford (Northwestern had closed). What a mistake. First of all they had their door's locked at our picture time, so with our newborn baby we were standing outside on a cold March morning (9:15 am) banging on the door and calling from our cell phone's to unlock the door. Then they took us to a garage in the back of the building, that wasn't heated and not clean to take our photo's. When in the garage the photographer's camera batteries weren't working and she kept leaving to get new one's. To top it off, she had no patience for a new baby and barely took any photo's of the family - just rushed past them. After all that when we ordered the photo's they said they would be in in two weeks and it took over a month. Forget about ordering extra's either - they wont include them in the original bundle package and you will be paying full price for them. My advise - find a different place to have your memories taken. Pros: The Photographer's Assistant Lisa has a gift to make babies smile. Cons: The Photographer, The studio, The price more
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