We had heard so many great things about Aqui. We were excited to finally have the opportunity to check it out. We went on a Friday night about 8:00 - thinking the dinner crowd would've left by then and we'd have less hassles with a late meal. Although the food was okay and the 'ritas were tasty, I cannot recommend Aqui because of the waitresses. They made us feel unwanted and we had to ask for basic necessities - one member in our party got up to ask for napkins (our appetizers were served without silverware or napkinks!) and was told to get them out of the hutch himself! Amazing. The place wasn't that crowded, so I don't understand why we had such dismal service. Our waitress also got our meals wrong. I don't think we'll go back and I won't recommend it either. To be honest, this place does not deserve the raves. It's average at best. The wait staff needs to take a customer relations course 101 and learn to treat everyone equally.
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