I selected this place because they are one of the few that shave cats and it was on my way to work, thinking I could save some time. WRONG!! This place was the biggest waste of time ever. I brought him down on the day of the appointment and the groomer was MIA. After about 20 minutes of wasted time, the girl at the front got a hold of the groomer only to learn that she does not shave cats. The woman that normally shaves cats called in sick but no one bothered to tell me because ""it's not their policy."" After that, the girl told me there was nothing she could do. I had to make a u-turn and drive all the way back home and was late to work. What a waste!!
Cons: no customer services, no communication and no groomer present on site
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