Instructions on shaving pet were not followed. PetSmart did a fantastic job. Tried Chow Bella because it is closer. Pet is clean, not too traumatized, but very discouraged over how the pet looks compared to other places. Lack of communication between person taking grooming instructions and the passing of that info to groomer may have been cause of poor following of instructions. Customer should speak with groomer direct.
Pros: Close to home.
Cons: Parking is next to restaurant valet parking. In and out off Ventura can be hard to get in and out. Needs to write more detailed instruction for groom or allow customer to speak directly with the gro
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