No consistency in pick-up time; unacceptable customer service to include reaching voice mails/never a real person in key areas with NO call back--NO reason given and no concern--the inference is that the customer must be mistaken. Immediately changed service -- mother-in-law recommended -- very disappointed in a company that has a lot of competition.
Pros: price is competitive
Cons: no auto-debit available for payment options - customer service is horrible
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