After seeing some of the negative reviews here I was wary when I got a gift certificate to KLP. Surprise - I had a great experience! The staff was very nice and my stylist (Billy) was awesome. I have terrible hair but he took it on enthusiastically and, when I showed him a picture of the cut I wanted, he tailored it to suit my face shape and profile. It even cost less than I had expected. I love the results and will definitely go back again.
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