I have never had a real problem getting service, and I've shopped here dozens of time. The manager has been extremely helpful, e.g., going out of his way to print me a duplicate receipt when I had lost the original. Prices are not as low as WalMart, true, but WalMart is a nightmare and selection of office supplies is vastly better here. Good selection of computers and so on, too, and priced competetively.
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