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Bad for big purchases - Review by citysearch c | Gethsemane Garden Center

Gethsemane Garden Center

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Bad for big purchases 5/8/2006

In an upscale garden center with upscale prices, customer service should be upscale as well. I have had pleasant experiences in the garden center for years, but wish I had not bought a fountain from them. The new staff and manager made promises that they only fulfilled after weeks of phone calls, missed apppointments, etc. The extra time I was required to spend accomodating their schedule and delays ended up costing me more than the $900 fountain. Consider shopping there for the small stuff and get everything they tell you in writing! Pros: Quality, Variety Cons: Uneven service, Expensive, Crowded more
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