I am an individual involved in a large group delivery order from Al's on a bi-monthly basis. However, more recently, their delivery service has gone down the drain. The young lady who first took our order spoke too fast. And then in order to use multiple coupons, we had to place 2 orders, so I made the second call and spoke with Al. He could not have been any more rude, he told me he was ""losing money on people using the coupons"" and that ""we had better have the correct change ready for the delivery person this time or they won't deliver to us again."" Who cares that we didn't have the proper change because his delivery guy didn't have any change to give us! Well, Al, no worries, because we won't be ordering again...and yes, you are losing money because you won't be getting ours anymore.
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