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offensive customer care - Review by citysearch c | Bike Peddler

Bike Peddler

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offensive customer care 5/29/2006

Was told that if we bought 2 bikes at 1 time we could recieve a discount. Upon returning to make purchase we were told that we were manipulative and that there was no sale price for us. After asking why they said we were manipulative they said because we mentioned what another bike shop was offereing as a sale incentive. They made no effort to try to match the sale or even explain why we should pay them full price. Basically they said other shops discount because they need the buisness and bike peddler didn't. That tells me that they are overpricing their product and underpaying their staff, thus customer service here sucks! We left the store wondering how someone could stay in buisness when they treat people like dirt! more
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