I understand the first reviewer's pain; however, even standing over them during construction is not adequate. We were actually criticized for wanting to be involved in the construction of our home. We have had problems from start to finish. Our roof leaks, the brick job is sloppy and uneven, the Tyvek was installed wrong, we had a very costly mistake during framing, and the process has been extremely slow (over 13 months), just to name a few. Our house was also turned over to us without being cleaned and we were told it was a 'construction clean' and that there would be dust. They did nothing to remedy the situation and as a result, we had to hire and pay for a separate maid service. Our wood floors are ruined and have been redone 3 times and are still not corrected. BOTH of our AC units went out within 3 days of closing so we had no AC for an entire weekend in our brand new house. Additionally, our final walkthrough list was never completed and there are numerous cosmetic defects throughout the house. Even our third-party home inspector commented on their lack of attention to detail and their sub-par subcontractors. They have very poor communication within their organization, which will be reflected in your house through their mistakes. Be sure to read your contract VERY carefully as they will try to charge you extra for items that are in your contract. I recommend going with any other builder except ENCH--we wish we had.
Cons: poor quality, poor service, poor communication
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