I went to several other places before finding out about Romeo and Juliette through a friend. I was looking for a reliable, long-term laser treatment but kept finding over-priced service and not completely honest management. R&J is straightforward in their first-timer consultation, about their rates (which are the BEST i've ever come across in Manhattan) and they are really nice but not pushy people. The owner Chris is extremely well-informed in his field, and the staff consists of trustworthy experts who understand your skin and your level of comfort. I did wait a little before my appointments each time I went but that never exceeded 15 min. And knowing that when I go in the technician will do her best even if it means going over a few minutes is to me great service.
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