We left our cat there for 2 weeks over the holidays. I have to say the whole operation looked well-run and efficient though definitely more attention is paid to the dogs. The cat's room is this tiny little hallway. They have to stare at a blank wall only 3 ft in front of the cages and poor things must be traumatized by all the dog noises going on just outside where they groom the dogs! I can't comment on the playroom since they never let me see it when I visited. I don't think the level of service is really what you would expect given the price. They say all the animals get personalized attention but my cat's fur was the dullest it's ever been after a stay in a boarding place, evidence that she received no petting whatsoever. I wouldn't pay for this kind of treatment again.
Pros: not many
Cons: hard to get there, overpriced, not attention to cats
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