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Excellent Customer Service - Review by citysearch c | Goodyear Auto Service

Goodyear Auto Service

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Excellent Customer Service 4/21/2006

This is a corporate owned Goodyear Store. The store manager's name is Polly and she is probably the friendliest lady you'll ever meet. When I had a flat tire, I asked her if she could fix it. She said yes and quote me an outragiously high price around $40-50 or so. I told her that it was way too high, so she said she'd be more than willing to call around for me to get a better price. She actually did call and found me a price up the street for a few bucks cheaper. I couldn't believe it. She seems to be an honest lady and wants to help, but she refuses to do price matching. Other Goodyear stores will work with me on price. Therefore, I come here for items that you generally don't haggle with like oil changes and tire rotations. PROS: customer service CONS: refusal to work with you on pricing more
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