I dropped off my laptop for repairs. First I was told it would only take 3 days and I would have to pay extra for a rush charge. After 3 days I called and asked about the laptop and they answered the phone and hung up on me. I had to call back 2 more times before they would not hang up on me, Now they told me it would be done in another week, I asked for my money back on the rush charge and they told me ""no, whoever took in the job shouldnt have said it could be done by then"" I want to talk to the manger when he gets in, no one there can seem to get ahold of him and now a total of 12 days later I called them back. They said it will be out for another 15 business days.
Pros: none, none, none
Cons: hang up on customers, charge too much, very rude
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