I had to return to the desk 4 times to check in. Even though others walked right in after me and got a room. The explanation I got was if I was more of a high stakes player I would have gotten faster service. It just proved to me what they are all about and service is not a thing this Harrah's is for. I would recommend staying in your car before staying there again.
Cons: service, fast check in, comps
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