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worst customer service ever - Review by citysearch c | General Appliance Of Berkeley Inc.

General Appliance Of Berkeley Inc.

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worst customer service ever 4/12/2006

We ordered Diamond cabinets from this outfit. They lost 3 cabinets, didn't expdite the replacement order- so it took them 3 weeks to deliver replacements instead of 1 as it should have (I learned from their regional dealer rep). 1 of the replacement cabinets was ordered incorrectly- so we got the wrong cabinet and had to wait longer. They didn't know what was in their warehouse or when it arrived. Through it all they blamed everyone else for their errors. We ended up with a 6 week delay in our project- no kitchen, increased contractor expense. Look elsewhere for Diamond cabinets (the cabinets are great) more
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