Our initial impression was very positive. The waiting area is nicely laid out and the assistant who helped us was great (we hoped he was the vet!!!) Unfortunately, Dr. Gardner was rude, pushy and generally disrespectful. He seemed offended that we had brought a list of questions with us, and rather than discuss our questions he grabbed the list from me and went down it like it was a checklist. When we asked to look at the rest of the facilities we were told we couldn't because the insurance didn't cover it, and when we asked if we could stay with our cats if they needed to be brought in for a simple procedure his response was ""only if I like you."". I thought he was joking...he wasn't.
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