We love our new tankless water heater. And we were moderately pleased with Hotwater Solutions, but the bottom line is they don't have much competition. We interviewed numerous plumbers and none of them felt comfortable installing a tankless unit. The installer for Hotwater Solutions seemed to know how to install the unit properly, but when it came time for the city inspection there were a few things that had to be changed. Not to mention our vent leaked when it rained...Overall, we were happy with Hotwater Solutions, but it may take them a few more years to gain the experience they need to stay competitive.
Pros: Space saving heater, Lots of Hot water
Cons: Expensive, Small amount of noise
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