I was assigned to use this company to repair my 53"" tv by circuit city warranty. (Circuit city was great to work with) I was told by this company that it would be at least two weeks to come out and repair my tv and that I should call Circuit city to have someone else repair it. Circuit city called them and said I would get an appointment earlier then 2 weeks away and told me to call and set up an appointment. So I called and was told that they won't be able to set up an appointment because the repair person hurt his back. I run my own company and if I ran it like this I would be out of business! Circuit City reassigned my repair to a respectable company.
Cons: poor costumer service
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