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Great Customer Service! - Review by citysearch c | Van Denberg Stereo

Van Denberg Stereo

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Great Customer Service! 3/27/2006

Less than a year ago I purchased a Pioneer In-Dash DVD player from ABC Warehouse, and did not buy the extended warranty. The unit quit working about a week ago, and naturally i went back to ABC to have it serviced. I WAS BLOWN AWAY When they told me that because I had not purchased the extended warranty, there was nothing they could do! (more like - nothing they would do) They referred me to Vanden Berg Stereo. I expected that I would have to pay to have the buttons on the faceplate repaired, however the salesman at Vanden Berg told me that every pioneer unit comes with a 1-year warranty! I gave them my reciept, and they fixed it free of charge. Pros: Friendly Staff, Cool Products, Service/Repair (Rare) more
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