In a dispute over poor quality, damaged window dressings for over $1000. They delivered damaged goods, refuse to fix them, and called me unreasonable. I still do not have the window dressings I ordered 4 months ago, but yet they have my money and refuse to either give me the product I ordered or my money back. Additionally and most offensively, they provided false information to VISA during our payment dispute. Extremely UNETHICAL business practices. GO ELSEWHERE... there are many other Hunter Douglas representatives in town
Cons: customer service, pricing, client relations
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