Glad I didn't read the previous reviews before going. The main difference cited in the reviews is the difference in customer service between Chris and the owner. My wife and I were fortunate to audition speakers with Chris, who was patient, experienced and well-informed, and showed us a broad selection of speakers in our price range. Granted the store wasn't busy most of the time, but it's still extraordinary that he worked with us for over 4 hours (spread over 2 days) until we identified a speaker we fell in love with. Overall, it was the best retail experience I've had with any product, period. And we ended up buying a pair of speakers from him, and will probably buy other products. So if you're going (and they have a fine selection of audio gear to choose from), just make sure you work with Chris.
Pros: excellent service, high quality products
Cons: retail prices
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