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Horribly embarrased me - Review by citysearch c | Stephan Pyles

Stephan Pyles

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Horribly embarrased me 2/16/2006

Brought 11 of my beautiful friends from fashion, banking, executive management, etc. on Thurs night. After one week of negotiating reservations, they gave my group ONE menu to choose our meal. GM said all the menus were at OTHER tables (for 3 hours?)... Couldn't get a drink. Couldn't get dinner. Took 5 hours from sitting to settling bill. GM did come over to apologize, citing they were over-booked, when a local man interrupted. GM ignored me. I was done. I have NEVER been treated in this manner. We are all affluent, upscale, uptown people. ONE menu for eleven people? That's just crazy. They sent us desserts & champagne to apologize, but that didn't quite cut it. I'm afraid not ONE of us will go back. It was a disaster. ""Bad Experience"" is keyed into the computer (happens a lot?) Move on to the next ""big"" restaurant. HUGE disappointment. Pros: Cool ambiance Cons: Inattentive, Rude, Horrible Service more
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