The burgers are good, I'll give them that. But the ambience is a little sterile and the service is usually sub-par. The grilled cheese is horrible...they don't use real bread, just two upside-down buns. The ice cream is of good quality (Giffords - yummy!) but when I ordered a scoop, it wound up being severely freezer burned. It's a little expensive for what it is, which is a burger joint. The service is slow. Really good root beer though.
Pros: good burgers, tasty root beer
Cons: overpriced, slow service, bad grilled cheese
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