Bertuccis has always been one of my fav restaurants in the quick-not too pricey-yet tasty genre. We recently went to the Waltham location. The service was excruciatingly slow; our two course dinner sans dessert lasted well over two hours, even though the restaurant was not very crowded. The mussels appetizer was the fishiest I have ever tasted, and the rigatoni was overdone.
Moreover, the same waitress who took ours to serve us had the cheek to advise on payment options so as to include her tip!!
Needless to say, will never go back.
Pros: warm bread
Cons: service, quality
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