A friend took me to Lavanda for dinner to celebrate a special event, and the service was horrible. The hostess was rude and uninviting. She took us to the table, did not wait until we had sat down, dropped the menus on the table and walked away without saying a word.
We wanted to start with a beer, but our waiter could name only one beer they served - listing styles rather than brands, then saying that they did not have anything good, and not even bothering to walk ten feet to the bar to get the information. He then disappeared for over ten minutes without taking our drink order.
The first impression was so bad, we left. Restaurant staff need to know that they set the tone. If I am paying high prices for food and drinks, then the service better friendly, prompt and helpful!
Pros: Nice atmosphere, Good wine list
Cons: Rude staff, slow service, unhelpful staff
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