JavaScript is not enabled.
Horrible customer service! - Review by citysearch c | Marche

Marche

Claim

Horrible customer service! 12/11/2006

I had read so many accolades (such as the 9.9 by citysearch and the 27 by Zagat's) about this place and was so excited to try it with an out of town relative who is a big foodie and wine lover. As soon as we arrived - the buzz of the restaurant was more of chaos than holiday cheer. We were seated immediately but waited 10 minutes for a waiter. We were never informed of the any specials or even greeted by the waiter - only handed menus. The wine, bread, and appetizer all came out together and the meal shortly thereafter. The lobster bisque sent out by the chef tasted burnt. The lamb chops were dry. Not once did our waiter ask us how our food was or if there was anything else we needed or even speak to us. It seemed more important to turn over tables than serve the ones seated. The staff ran around hurridly often running into each other. It was utter chaos. It was just not the experience I had ever expected. I had to wait 10 minutes to get my coat at the end of it all too. Save your time and money - go to Evvia or Tamarine for a better culinary and customer experience. I am not sure what all the buzz is about for Marche. Pros: Potato Ravioli, Wine List, Parking Cons: Service, service, service, ambience. more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021