My wife and I went to S&K to remodel our bathroom. We had to literally look around to find someone to help us. (mind you, this is a small store) After finding someone to help us, she didn't seem to know much about the products or process of ordering what we were looking for. We had her take our information for the ""regular"" person who handles the showroom to contact us when she returned from a leave. We didn't hear back for a few weeks. When we went back in, we took our measurements and again the ""regular"" person wasn't in. We left our measurements and requested a quote. We did not hear back for a month, when we called and were told that our file had been thrown away.
Pros: Beautiful product
Cons: Poor service, lack of response, no followup
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