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Dissapointed with customer service - Review by citysearch c | Ambiance Salon & Spa

Ambiance Salon & Spa

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Dissapointed with customer service 12/18/2006

I was very under whelmed by my experience at this spa. I made appointments for a party of three. No one called to confirm the appointments, which was a problem since there was a mistake with our schedule. The staff made no efforts to correct the situation. The facility was clean and intimate, however the massage and the facial rooms were too brightly lit. Also, a lot of traffic can be heard from Baltimore Pike. Pros: Nice website, good manicure Cons: Bad customer service; too loud more
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