we had a great experience, very similar to what the other internet reviews were saying. we shopped a couple of the other stores and everyone wanted measure fees, the wait was in the weeks for what we wanted. this store, the main one at Pecos/Trop is huge. it's almost overwhelming. what others gave us for a time to come out and measure the house in was the time that we got our carpet installed in. the pricing was good and everyone was great from the sales guy to the installers. they seem to care about the work and we have had several calls from the managers and owner after the fact to make sure we got what we wanted. i would highly recommend.
Pros: service was terrific. we got what we wanted and the price was right.
Cons: nothing i can think of.
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