JavaScript is not enabled.
Extremely poor customer service - not recommended - Review by citysearch c | Mustard Seed

Mustard Seed

Claim

Extremely poor customer service - not recommended 12/15/2006

While the food was fine, not special, the treatment by this restaurant's staff was worse than awful. The waitress herself did an average job. We made reservations for which we were somewhat late, due to the very, very challenging parking situation in downtown Davis. After one hour and five minutes, various staff members began ""furtively"" looking at us and our table, after which the check was thrown in front of us (we were not asked about dessert or coffee). At that point, Robin, who is apparently the owner/manager came to us and stated that they needed our table for another reservation who had been waiting, further pointing out that we were late and therefore were not entitled to sit at that table any longer. We politely left, with no further acknowledgement of any sort from any staff member--- no apologies or even a smile. Later I telephoned to let the manager know how unpleasant this experience had been---she shouted loudly on the phone stating that ""we were late"" (giving the impression that they as a business had the right to do anything they wanted because we had been late) and hung up the phone on me!! Davis is a small town and there are more and more good restaurants available all the time, who make very positive efforts toward their customers. If this manager had thought at all about this poor, rude and thoughtless impression she has given of her business, she might have thought twice. I have no doubt that she would have no qualms about treating any customer this way. We will not return, and of course have many friends in the community who will hear about this exceptionally crass showing for one of our downtown businesses. Cons: Rude management, poor service more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021