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DO NOT RECOMMEND - Review by citysearch c | Bridgestone/Firestone Credit

Bridgestone/Firestone Credit

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DO NOT RECOMMEND 11/18/2006

CFNA HAS HORRIBLE CUSTOMER SERVICE. I have requested a paper copy to pay my bill and never received it --- then, i get a voice mail message on my home phone on Saturday morning wanting to transfer me to a voice mail from CFNA. Finally, get into CFNA and tell them i realize my account is past due only because I can't get into their website and they will not send me a bill --- and because I didn't have my account number on hand when i called the 1-800 number, they will not post my account after they took my SSN number over the phone --- then, the customer service supervisor, Janice, hung up the phone with me because I was irate over my account. CFNA has HORRIBLE customer service. Would not recommend their services to anyone. \r \r \r Julie Jolley\r Trussville, Alabama Cons: HORRIBLE customr service. more
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