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not customer oriented - Review by citysearch c | Furniture Shack

Furniture Shack

Claim

not customer oriented 11/13/2006

does not place customer first or remain truthful and loyal to written and verbal agreements.\r has at least 1 shady sales person.\r ex.. after signed agreements will take contract to back and make invalid notations,staple reciepts and copy of electronic check together with a hand-shake as you'r lead to door.\r When confronted denied all requests to improve the situation in a timely manner and refused to give refund at time reqiested with reciept in hand ,was told to come next day to get refunds,said they had no money or checks to refund you'r money on the spot.\r ex.. will place requested items to be ordered & purchased out-rite ,on lay-a-way,never order product then want to use their lay-a-way clause to keep all monies that have been given as a deposit towards you'r order that you placed in good faith with them . Pros: location Cons: small parking area more
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