I was very dissatisfied with the service at Shogun, I have been to this restaurant several times but chose to ignore the things that weren't so great until tonight. The food was cold and looked like it had been sitting out for a long time. On this occasion we chose to not enjoy the Hibachi grill and i assume they use leftover food because when I commented that I was unhappy with the food temperature, etc and didn't want it the manager angrily removed the shrimp that I had touched and threw it on the table while removing the food as though he would serve the food to another customer later . The manager was very rude and had he simply shown some concern for my unhappiness I wouldn't have had a problem. There were several incidents of mediocre customer service. If I'm paying 100.00 for a dinner for two I expect the food to be hot.
Cons: average food, bad customer service
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