First off, I am not one to complain. I thought i'd support the local smallish business. Kerry was very nice and accommodating. But not only did the wedding flowers they delivered to me look nearly dead and far worse than bodega flowers (i had to buy fake corn silk flowers across the street at the last second for a dollar each for me and my attendants) and the mothers flowers didn't affix to their clothing or their wrists as promised, but a guy there had the audacity to call me and YELL at me for my email to them that expressed disappointment. I was happy to pay for the groom flowers and nice baskets, but he refused to reimburse me for the bad flowers. I am shocked by the lack of professionalism and will never ever go there again.
Pros: plants might be ok (i got flowers), timely delivery
Cons: poor quality flowers, clashing ribbons, poor listening skills by a bad-tempered employee
more