The lady that answers the phone is the rudest person I've ever spoken to in my life. I called to make reservations today and she said ""WE NO HAVE NOTHING TILL 9! WE BUSY!"" very VERY RUDE. And then she hung up on me. Um excuse me? What happened to customer service? What happened to that whole idea of pleasing the customer? I mean.. i understand if they are completely booked but was it necessary to yell and hang up on me? I will NEVER go back. I love benihana but i will NEVER go back. I guarantee they will lose a whole lot more customers with that kind of service.
Pros: Good Food
Cons: TERRIBLE SERVICE... the worst ive ever had
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