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Fantastic Service - Review by citysearch c | Heathman Restaurant

Heathman Restaurant

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Fantastic Service 11/10/2006

Where do I start. We were spending the night downtown for a romatic evening and to be around the hustle and bustle of election night. Since we were going to the Arlene Schnitzer Concert Hall we decided to stop in the bar and grab a few quick bites and some good drinks. Thankfully a table opened up pretty quickly because the place was packed! When we order our drinks I asked for Jim Beam on the Rocks and my girlfriend ordered a fancy martini...can't remember which one but it was very good. The waiter came back and informed me that they were out of Jim Beam...shock...horror...what is a Jim Beam faithful to do? Go to the next best thing, and it isn't Jack Daniels...sorry folks Jack is not a BOURBON. I chose to go with Basil Haydens, one of Jim Beams top shelf bourobons. I mean it was a special night so why not splurge. When the waiter returned he informed that since they were out of Jim Beam, he would only charge the Jim Beam price for the Basil to make up for it. I couldn't believe it. Money wise I had not thought much about my choice. I wish I could remember our servers name, a true gentlemen and knows what customer service means. We decided to go with the seared Ahi tuna and the Fondu appitizers. i wanted to try the lamb tongue, but they were all out. Guess I will have to go back :-). Food was excellent, service was prompt, and the atmosphere was bar-none. We will be back. Oh yeah our server got a fat tip for the bourbon swap....this place has won me over!!!!! Pros: great food, good service, neat bar Cons: ran out of Jim Beam....but hey it happens :-) more
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